FAQ's
đź’Ľ Frequently Asked Questions
đź‘ś Are your handbags authentic?
Yes, 100%! Every designer piece sold by Bagged & Boojee is Entrupy-authenticated or verified through trusted luxury authentication partners. You’ll receive a Certificate of Authenticity with your purchase for peace of mind.
đź’‹ What brands do you carry?
We curate a rotating selection of new, pre-loved, and vintage designer handbags and accessories from brands like Louis Vuitton, Gucci, Chanel, Dior, and more.
Each drop is hand-selected by our founder, Melissa Kelly, and released monthly.
đź’Ś How often do you release new items?
We drop fresh designer finds monthly.
Follow us on Instagram @baggedandboojee or sign up for our newsletter to be first to shop new arrivals!
✨ What condition are your items in?
Every item listing clearly notes its condition — New/Like New, Excellent, Very Good, Good, or Fair — with detailed photos and honest descriptions.
We only curate pieces we’d proudly carry ourselves.
đź’ł What payment methods do you accept?
We accept all major credit cards, Shop Pay, Apple Pay, PayPal, and Afterpay (when available).
All transactions are securely processed through Shopify.
📦 How long will it take to receive my order?
All orders are shipped from Las Vegas, Nevada within 2–3 business days after payment.
Once shipped, you’ll receive tracking info via email. Delivery times vary depending on your location.
🌎 Do you ship internationally?
At this time, Bagged & Boojee ships within the United States only.
International shipping may be added in the future—stay tuned!
🔄 What is your return policy?
All sales are final due to the nature of luxury resale.
Please review photos and descriptions carefully before purchasing.
If you have any questions before checkout, email hello@baggedandboojee.com — we’re happy to help.
đź’° Can I sell my handbag to Bagged & Boojee?
Yes! We occasionally purchase pre-loved designer handbags outright.
Visit our Handbag Evaluation Form page to submit your item for review.
If it fits our curated aesthetic, we’ll be in touch with an offer.
🎀 Do you offer gift packaging?
Every Bagged & Boojee purchase arrives beautifully packaged — wrapped in tissue paper, sealed with our signature BB sticker, and includes a thank-you card.
Perfect for gifting (or treating yourself ✨).
🫶 How does Bagged & Boojee give back?
We believe in empowering women to look and feel their best — inside and out.
A portion of proceeds from select events and sales will go toward women’s charities in Las Vegas, helping support those reinventing their lives with confidence and style.
đź“© How can I contact you?
You can reach us anytime at hello@baggedandboojee.com or through our Contact Us page.
We’re also active on Instagram: @baggedandboojee